Terms and Conditions of Sale & Use

Please read these conditions carefully before using the Brighton Festival Fringe website. By using this website, You signify Your agreement to be bound by these conditions.

Definitions

Customers or visitors to this web site are referred to as “You” or “Your”

Brighton Festival Fringe are referred to as “Us” or “We”. Brighton Festival Fringe is the trading name of Brighton Festival Fringe Limited.

1. Security & Order Confirmation

When You place an order to purchase a product We will send You an e-mail confirming receipt of Your order and containing the details of Your order including transaction and order reference numbers. Your order represents an offer to Us to purchase a product which is accepted by Us when We process payment for your order.

When We accept Your order, We will send a Despatch Confirmation E-mail.

Any products on the same order which We have not confirmed in a Despatch Confirmation E-mail to have been dispatched do not form part of that contract.

If You have incorrectly entered Your email address Your confirmation and despatch email will fail. So long as payment has been processed successfully this will in no way affect Your order.

Failure by Us to send a receipt confirmation email or despatch confirmation email in no way invalidates Your offer or Our acceptance of your offer.

2. Contact Details

For any queries please contact Us using any of the following methods:

Telephone:01273 260 804
Email: info@brightonfestivalfringe.org.uk
Post:
12a Pavilion Buildings
Castle Square
Brighton
BN1 1EE

3. Prices & Product

Details All prices quoted are in £ Sterling.

We endeavour to ensure that the information shown on the web site is as accurate as possible.

We cannot be held responsible for typographical errors on this site, including but not limited to those regarding price. We reserve the right to make changes to Our web site including prices, products, ingredients and terms & conditions without any notice being given.

All products and services are subject to availability and may be withdrawn from sale at any time. If for any reason goods ordered are not available You may be offered an alternative.

4. Title

The title for goods supplied remains with Us until full payment has been received.

5. Cookies & Beacons

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on Your computer's hard disk so that the website can remember who You are.

A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.

Two types of cookies are used on our website:
Session Cookies are temporary cookies that remain in the cookie file of Your browser until You leave the site. They allow You to carry information across pages of Our site and avoid having to re-enter information. They also allow You to maintain a shopping basket and within registration to allow You to access stored information.

Persistent Cookies remain in the cookie file of Your browser for longer depending on how long the lifetime of the specific cookie is. They help Us recognise You as a unique visitor by using a unique random number when You return to Our website. They also allow Us to compile anonymous, aggregated statistics that allow Us to understand how users use Our site and to help Us improve the structure of Our website.

We cannot identify You personally in this way.

Cookies help Our website arrange content to match Your preferred interests more quickly. The vast majority of websites use cookies.

Cookies cannot be used by themselves to identify You.

Web Beacons

Some of Our Web pages may contain electronic images known as Web beacons or clear GIF’s. These allow Us to count users who have visited these pages. Web beacons collect only limited information which include a cookie number, time and date of a page view, and a description of the page on which the Web beacon resides.

Disabling/Enabling Cookies

You have the ability to accept or decline cookies by modifying the settings in Your browser. However, You may not be able to use all the interactive features of Our site if cookies are disabled.

6. Privacy Pledge

We take Your privacy very seriously and are committed to providing users with an Internet experience that respects

Your privacy.

When You make a purchase we need to collect certain information to process Your transaction and fulfil Your order. We do not sell, rent or disseminate this information to any third party for marketing or any other purposes.

You can be confident We will not disclose Your details to anybody unless required by law to do so or unless You explicitly give Us authority to do so.

Our web site links to other sites. Please be aware that We are not responsible for the privacy practices of these other sites.

7. Spam Attack

The EU Directive on Privacy and Electronic Communications demands that member states do more to combat spam. The UK law tries to create a system that lets legitimate businesses send direct e-mail to users but attempts to stop the scammers and spammers.

We only send emails to addresses that have been supplied directly to Us by customers and We always remove addresses from Our address book when requested to do so by those customers.

We never spam.

8. Data Security

We endeavour to take all reasonable steps to protect Your personal information. All the data collected by Us is stored on a secure server. The secure server software encrypts all information You input before it is sent to Us.

9. Data Protection Act 1998

We are not required to register under the Act (see “Core Business” exemption), however We are required to follow eight guiding principles laid down by the Act. These are:

Fairly and lawfully processed;
Processed for limited purposes;
Adequate, relevant and not excessive;
Accurate and up-to-date;
Not kept for longer than is necessary;
Processed in line with the data subject’s rights;
Secure;
and Not transferred to a country outside the European Economic Area (EEA), unless that country ensures the protection of the rights of the individual to whom the data relate.

10. Your Account

If You use the website, You are responsible for maintaining the confidentiality of Your account and password and for restricting access to Your computer to prevent unauthorised access to Your account.

You agree to accept responsibility for all activities that occur under Your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform Us immediately if You have any reason to believe that Your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.

11. Access to Our Website

We will do Our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed.

Your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

12. Licence for Website

Access We grant You a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent from Us.

This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without Our express written consent. You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of Our web site as long as the link does not portray Us, Our products or services in a false, misleading, derogatory, or otherwise offensive matter.

13. Your Conduct

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way. You must use the website for lawful purposes only and must not use the website for any of the following:

Fraudulent purposes, or in connection with a criminal offence or other unlawful activity;
To send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing;
In breach of copyright, trademark, confidence, privacy or any other right;
Is otherwise injurious to third parties;Objectionable;
Which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam";
orCauses annoyance, inconvenience or needless anxiety.

14. Copyright

All content included on the website, such as text, graphics, logos, button icons, and images belong to Us, and are protected by United Kingdom and international copyright laws.

15. Events

Beyond Our Reasonable Control We will not be held responsible for any delay or failure to comply with Our obligations under these conditions if the delay or failure arises from any cause which is beyond Our reasonable control. This condition does not affect Your statutory rights.

16. Waiver

If You breach these conditions and We take no action, We will still be entitled to use Our rights and remedies in any other situation where You breach these conditions.

17. Governing Law and Jurisdiction

These conditions are governed by and construed in accordance with the laws of England and Wales.

18 Statutory Rights

These conditions in no way affect Your statutory rights..